AI receptionist for auto repair shops

You set the hours. We answer the calls.

On Your Clock is an AI receptionist for auto repair shops in the US and Canada. It answers your shop's phone on the hours you choose, books the job into your shop software or calendar, and sends you a summary of every call.

Free for 7 days on your own phone line. Up to 20 real calls. No card needed.

Answered as Hillside Auto CareExample call, 6:12 pm
Covering now

On Your ClockThanks for calling Hillside Auto Care. How can I help?

CallerMy brakes are grinding every time I stop. Can I bring it in tomorrow?

On Your ClockI can book you in at 8:30 tomorrow morning. Which car is it?

CallerA 2017 Honda Civic.

Booked Tue 8:30 amAdded to your shop software
Summary sent to the owner
  • Works with Tekmetric, Shop‑Ware and the shop software you already use
  • Answering calls in US auto repair shops today
  • Month to month, no contract

Who answers the phone when your techs are under a car?

It's 4:52 pm. Both bays are full and the phone rings. Whoever picks up stops working on a car, and if nobody picks up, that driver calls the next shop on Google.

Up to 21%

of calls to automotive service locations go unanswered or mishandled. The best locations still miss close to 10%.

Source: Marchex, May 2026
$612

is the typical repair order at an independent US shop.

Source: ARI benchmarks, 1,780 shops, Oct 2026
22.4%

of callbacks that dealership service departments promise never happen.

Source: CallRevu, mid year 2026

Is an AI receptionist worth it for an auto repair shop?

One missed repair order is worth more than a month on our Starter plan. At a typical $612 repair order, the Starter and Shop plans pay for themselves with the first job they book that would otherwise have gone to voicemail.

One day at your shop, with On Your Clock on the phones

This shop has On Your Clock covering 10 am to 2 pm and 6 pm to 8 am. Scroll through its day.

10:20 am
Answering in your shop's name
CallerJordan, 2019 Ford F150
ProblemBrakes squeal when stopping
BookedBrake inspection, Thu 9:00 am
CallerAsked for a person
TransferringYour service advisor
CoverageAfter hours, on until 8 am
Your numberStays the same
Urgent callBreakdown on the highway
Your rulePut through to your on call person
TowConnected to your towing partner
7calls
3jobs booked
2quotes asked

Coverage for this shop

12 am6 am12 pm6 pm12 am
  1. Both bays are full

    The phone rings and nobody has to put a wrench down. The agent answers in your shop's name, gets the caller's name, number, vehicle and problem, and books a brake inspection into Thursday's open slot.

  2. Lunch, and the counter is empty

    A regular wants to talk to your service advisor. The agent transfers the call straight to your team, the way a good receptionist would.

  3. You lock up

    After hours coverage switches on by itself. Your number stays the same, so customers call the shop they know.

  4. A breakdown on the highway

    The agent takes the vehicle and location and follows the rule you set for urgent calls: flag it, put it through to your on call person, or book the first slot. If the driver needs a tow, it connects them to your towing partner.

  5. Coffee and the Morning Brief

    Before you open, everything that happened overnight is in one summary: 7 calls, 3 jobs booked, 2 customers asking for quotes.

Answers when you want it to. Same price, whatever you choose.

On Your Clock can answer after hours only, during peak hours, over the lunch rush, on Saturdays or around the clock. You change the schedule any time from your dashboard, and every plan costs the same whatever hours you pick. During the hours you cover yourself, your phone rings as normal.

Your coverageCovered 6 pm to 8 am
12 am6 am12 pm6 pm12 am

Every booking lands in the shop software you already use

On Your Clock connects to Tekmetric, Shop‑Ware, Shopmonkey, Mitchell 1, AutoLeap, Shop Boss and the other shop management systems auto repair shops run on. If your shop uses something else, our team connects it. Setup takes 1 to 3 days and we do all of it.

No shop software? You're covered too.

Shops without a system get our built in booking calendar and dashboard, or bookings straight into Google Calendar.

  • TekmetricConnects
  • Shop‑WareConnects
  • ShopmonkeyConnects
  • Mitchell 1Connects
  • AutoLeapConnects
  • Shop BossConnects
  • Your shop softwareWe connect it

See every call, every booking, every morning

On Your ClockHillside Auto Care

Morning Brief

While you were closed, 6:00 pm to 7:45 am

7calls
3jobs booked
2quotes asked
Brake noise2017 Honda Civic
Booked
Check engine lightFord F150
Booked
Price for front pads and rotors2016 Nissan Altima
Quote
Oil change2020 Toyota RAV4
Booked

Example data for illustration.

Call summaries

Every call, in a few lines

Maria LopezBrakes grinding. Booked brake inspection for Tuesday 8:30 am.
Booked
Dev PatelCheck engine light, car runs rough. Booked a diagnostic.
Booked
Sarah KimWants a quote on four tires for a 2015 Camry.
Callback
Tom ReyesBreakdown on the highway. Connected to towing partner.
Urgent
Unknown callerWrong number.
No action

Example data for illustration.

Calendar

This week

Mon
8:00
Oil change, RAV4
10:30
Brakes, Civic
Tue
8:30
Brake inspection
1:00
Diagnostic, F150
Wed
7:30
Inspection, Silverado
11:00
Tires, Camry
Thu
9:00
Brake inspection
Fri
8:00
Alignment
2:30
AC check, Accord

Green bookings were made by On Your Clock.

Example data for illustration.

Knowledge base

What the agent knows on every call

Shop hours
Mon to Fri 7:30 am to 6 pm, Sat 8 am to 2 pm
Services and prices
Oil change from $59, diagnostics $129
Towing partner
Rivera Towing, connected on breakdown calls
Warranty policy
12 months or 12,000 miles on parts and labor
Loaner cars
Available for repairs over one day

Example data for illustration.

Call Insights

Calls answered by Front Desk, last 7 days

9Wed
12Thu
15Fri
7Sat
4Sun
11Mon
9Tue
Busiest hour6 to 7 pm
Most asked aboutBrakes

Example data for illustration.

Earnings

This month

$8,940earned this month
31jobs paid
$288average job
Maria LopezFront brake pads and rotors
$412
Dev PatelDiagnostic and spark plugs
$365
Tom ReyesBattery replacement
$218

Example data for illustration.

Try it free on your own phone line

  1. 1

    Book a demo

    We show you the agent and answer your questions.

  2. 2

    We switch it on

    We set the agent up on your shop's number and open your dashboard.

  3. 3

    Hear it work for a week

    Free for 7 days, up to 20 real calls from your own customers.

  4. 4

    Pick a plan

    We connect your shop software in 1 to 3 days. Setup is paid only now.

Book a demo to start your free trialFree trial runs for 7 days or 30 minutes of calls, whichever comes first. No card needed.

AI receptionist pricing for auto repair shops

How much does an AI receptionist cost for an auto repair shop? On Your Clock costs $249, $549 or $1,099 a month depending on how many calls your shop gets. Every plan covers any schedule you choose, plans are month to month, and the one time $199 setup is paid only after your free trial.

Starter

$249a month

Up to 200 calls a month

300 minutes. For smaller shops with lighter call volume.

Book a demo

Shop

Most popular

$549a month

Up to 600 calls a month

900 minutes. Fits most 2 to 6 bay shops.

Book a demo

Multi bay

$1,099a month

Up to 1,650 calls a month

2,500 minutes. For busy and multi location shops.

Book a demo

Every plan includes

  • Answers in your shop's name, on your existing number
  • Any coverage schedule, from after hours to 24/7
  • Bookings into your shop software or calendar
  • Call summaries and the Morning Brief
  • Live transfer to your team and emergency mode
  • A knowledge base you control
  • Call Insights and Earnings dashboard

Good to know

  • Busy month? When your minutes run out, you get 50 more free, about 25 to 30 more calls, so no customer hears voicemail.
  • $199 one time setup, paid only when you choose a plan after your trial.
  • Text messages to your customers: $30 a month add on.
  • Month to month. Cancel and the service runs to the end of the month you paid for.
  • Prices in US dollars, for shops in the US and Canada.

Prices updated October 2026.

Questions shop owners ask us

Anything else? Ask us in your demo.

What is an AI receptionist for an auto repair shop?

An AI receptionist for an auto repair shop is a virtual receptionist, run by AI, that answers the shop's phone, talks to callers in a natural voice and books the work. On Your Clock gets the caller's name, number, vehicle and problem, books the appointment into your calendar or shop software, and sends you a summary of every call.

How much does an AI receptionist cost?

On Your Clock costs $249, $549 or $1,099 a month, depending on call volume. Starter covers up to 200 calls, Shop covers up to 600 and fits most 2 to 6 bay shops, and Multi bay covers up to 1,650. Setup is a one time $199, paid only after your free trial.

Will my customers know they're talking to an AI?

That's your call. The agent always answers in your shop's name, and you decide in your settings whether it tells callers it is an AI assistant. Anyone who asks for a person is transferred to your team, so a customer who wants to talk to someone always can.

Does On Your Clock work with Tekmetric?

Yes. On Your Clock sends bookings and leads into Tekmetric, Shop‑Ware, Shopmonkey, Mitchell 1, AutoLeap, Shop Boss and other shop management software. If your shop runs on something else, our team connects it during setup, which takes 1 to 3 days. Shops without software use our built in calendar or Google Calendar.

Can it answer only after hours?

Yes. You choose when On Your Clock answers: after hours only, peak hours, the lunch rush, weekends or 24/7. You can change the schedule any time from your dashboard, and every plan costs the same whatever hours you pick. During the hours you cover yourself, your phone rings as normal.

What happens if a caller wants a person or has an emergency?

The call goes to a person. Callers who ask for someone, and calls that need your team, are transferred live to your staff, and emergency mode connects a caller who needs 911. For urgent jobs like a breakdown, you set the rule: flag it, put it through to your on call person, or book the earliest slot.

Is an AI receptionist better than an answering service?

For most auto shops, yes. A traditional automotive answering service takes a message so someone can call the customer back later. On Your Clock books the appointment during the call, puts it in your shop software and sends you a summary, on a flat monthly plan.

How does the free trial work?

Book a demo and we switch On Your Clock on for your shop's phone line, with your dashboard ready. The trial runs for 7 days or 30 minutes of calls, up to 20 calls, whichever comes first. No card is needed, no shop software setup is needed, and you only pay setup if you choose a plan.

What if we go over our minutes?

You get 50 extra minutes free that month, about 25 to 30 more calls, so a busy week never sends a customer to voicemail. We let you know before those run out too, and if it keeps happening, the next plan up gives you more room.

Is there a contract?

No. Every plan is month to month. If you cancel, the service keeps answering until the end of the month you paid for.

Do you work with shops in Canada?

Yes. On Your Clock answers calls for auto repair shops across the US and Canada, on the shop's existing phone number, with the same plans and the same free trial. Prices are in US dollars.

Calls in. Jobs booked. On your clock.

Book a demo to start your free trial

Free for 7 days on your own phone line. Up to 20 real calls. No card needed.